Toronto, Ontario, Canada
Understanding & Building Customer Relationships
Peter teaches everything from customer retention, client challenges, developing empathy and separating person and professional relationships so you and your team can provide the best level of customer service.
What will I learn in 20 minutes?
An informal chat with Peter to identify some of your current customer-related challenges.
Peter started his professional career at the Four Seasons front desk, eventually rising to the position of director of sales and marketing. He's worked in the hospitality sector, and private aviation. His passion is literature, having graduated in English literature, and he's also a ghostwriter.
He loves golf and watching hockey. Peter, who's dad was in the military, has also lived in every province in Canada, except Newfoundland.
Don't see a time that works for you?